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About Us

CAFE - Pilot Region

DCFS is working to upgrade the technology system behind our CAFÉ Customer Portal to make communicating with your caseworker and uploading documents easier, to increase applicant and recipient access to information and to improve our overall service delivery.

On November 18, 2019, DCFS began a test (known as a pilot) of the new system for DCFS clients before taking the upgrade statewide early next year.

If your home address is located in one of the following zip codes, your account may have been converted to our new system.

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Affected Parishes

 

avoyelles

Avoyelles Parish Affected Parishes
  • Bordelonville - 71320
  • Bunkie - 71322
  • Center Point - 71323
  • Cottonport - 71327
  • Dupont - 71329
  • Effie - 71331
  • Evergreen - 71333
  • Hamburg - 71339
  • Hessmer - 71341
  • Mansura - 71350
  • Marksville - 71351
  • Moreauville - 71355
  • Plaucheville - 71362
  • Simmsport - 71369

bienville

Bienville Parish Affected Parishes
  • Arcadia - 71001
  • Bear Creel - 71008
  • Bienville - 71008
  • Bryceland - 71008
  • Castor - 71016
  • Chestnut - 71070
  • Creston - 71070
  • Danville - 71008
  • Gibsland - 71028
  • Jamestown - 71045
  • Lawhon - 71068
  • Liberty Hill - 71008
  • Lucky - 71008
  • Mount Lebanon - 71028
  • Ringgold - 71068
  • Roy - 71016
  • Sailes - 71028
  • Saline - 71070
  • Taylor - 71080
  • Woodardville - 71068

bossier

Bossier Parish Affected Parishes
  • Barksdale AFB - 71110
  • Benton - 71006
  • Elm Grove - 71051
  • Haughton - 71037
  • Plain Dealing - 71064
  • Princeton - 71067
  • Bossier City - 71111
  • Bossier City - 71112
  • Bossier City - 71113
  • Bossier City - 71171
  • Bossier City - 71172

caddo

Caddo Parish Affected Parishes
  • Belcher - 71004
  • Bethany - 71007
  • Blanchard - 71009
  • Gilliam - 71029
  • Greenwood - 71033
  • Hosston - 71043
  • Ida - 71044
  • Keithville - 71047
  • Moorningsport - 71060
  • Oil City - 71061
  • Rodessa - 71069
  • Shreveport - 71101
  • Shreveport - 71102
  • Shreveport - 71103
  • Shreveport - 71104
  • Shreveport - 71105
  • Shreveport - 71106
  • Shreveport - 71107
  • Shreveport - 71108
  • Shreveport - 71109
  • Shreveport - 71115
  • Shreveport - 71118
  • Shreveport - 71119
  • Shreveport - 71120
  • Shreveport - 71129
  • Shreveport - 71130
  • Shreveport - 71133
  • Shreveport - 71134
  • Shreveport - 71135
  • Shreveport - 71136
  • Shreveport - 71137
  • Shreveport - 71138
  • Shreveport - 71148
  • Shreveport - 71149
  • Shreveport - 71150
  • Shreveport - 71151
  • Shreveport - 71152
  • Shreveport - 71153
  • Shreveport - 71154
  • Shreveport - 71156
  • Shreveport - 71161
  • Shreveport - 71162
  • Shreveport - 71163
  • Shreveport - 71164
  • Shreveport - 71165
  • Shreveport - 71166
  • Vivian - 71082

caldwell

Caldwell Parish | Affected Parishes
  • Banks Springs - 71418
  • Bellview - 71418
  • Big Ridge - 71418
  • Brownville - 71418
  • Burroughs - 71418
  • Clarks - 71415
  • Columbia - 71418
  • Columbia Heights - 71418
  • Copenhagen - 71418
  • Duty Ferry - 71418
  • Eastside - 71418
  • Grayson - 71435
  • Hearn Island - 71418
  • Hebert - 71418
  • Kelly - 71441
  • Longlake - 71418
  • Riverton - 71418
  • Vixen - 71418

catahoula

Catahoula Parish Affected Parishes
  • Aimwell - 71401
  • Enterprise - 71425
  • Harrisonburg - 71340
  • Jonesville - 71343
  • Rhinehart - 71363
  • Sicily Island - 71368

claiborne

Claiborne Parish Affected Parishes
  • Athens - 71003
  • Haynesville - 71038
  • Homer - 71040
  • Lisbon - 71048
  • Summerfield - 71079

concordia

Concordia Parish Affected Parishes
  • Acme - 71316
  • Clayton - 71326
  • Ferriday - 71334
  • Monterey - 71354
  • Vidalia - 71373
  • Wildsville - 71377

desoto

De Soto Parish Affected Parishes
  • Frierson - 71027
  • Gloster - 71030
  • Grand Cane - 71032
  • Keatchie - 71046
  • Logansport - 71049
  • Longstreet - 71050
  • Mansfield - 71052
  • Pelican - 71063
  • Stonewall - 71078

eastcarroll

East Carroll Parish | Affected Parishes
  • Gassoway - 71254
  • Hollybrook - 71254
  • Lake Providence - 71254
  • Millikin - 71254
  • Monticello - 71254
  • Omega - 71276
  • Roosevelt - 71276
  • Sanbeimer - 71276
  • Shelburn - 71254
  • Sondheimer - 71276
  • Talla Bena - 71276
  • Transylvania - 71286

franklin

Franklin Parish Affected Parishes
  • Baskin - 71219
  • Bushes - 71295
  • Chase - 71324
  • Crowville - 71230
  • Elam - 71378
  • Extension - 71243
  • Fort Necessity - 71243
  • Gilbert - 71336
  • Holly Grove - 71378
  • Jigger - 71249
  • Kendricks Ferry - 71336
  • Liddieville - 71295
  • Swampers - 71295
  • Winnsboro - 71295
  • Wisner - 71378

grant

Grant Parish Affected Parishes
  • Bentley - 71407
  • Colfax - 71417
  • Dry Prong - 71423
  • Georgetown - 71432
  • Montgomery - 71454
  • Pollock - 71467

jackson

Jackson Parish Affected Parishes
  • Chatham - 71226
  • East Hodge - 71247
  • Hodge - 71247
  • Jonesboro - 71251
  • Mount Olive - 71268
  • North Hodge - 71247
  • Quitman - 71268
  • Union Church - 71268
  • Weston - 71251
  • Womack - 71226
  • Wyatt - 71251

lasalle

La Salle Parish Affected Parishes
  • Jena - 71342
  • Olla - 71465
  • Trout - 71371
  • Tullos - 71479
  • Urania - 71480

lincoln

Lincoln Parish Affected Parishes
  • Ansley - 71270
  • Barnet Springs - 71270
  • Cartwright - 71227
  • Choudrant - 71227
  • Corinth - 71235
  • Dubach - 71235
  • Grambling - 71245
  • Hilly - 71235
  • Kellys - 71270
  • Louisiana Tech - 71272
  • Montcalm - 71275
  • Ruston - 71270
  • Ruston - 71272
  • Ruston - 71273
  • Simsboro - 71275
  • Unionville - 71235
  • Vernon - 71270
  • Vienna - 71270
  • Woodville - 71270

madison

Madison Parish Affected Parishes
  • Ashley - 71282
  • Delta - 71233
  • Englewood - 71282
  • Mound- 71282
  • Quimby - 71282
  • Richmond - 71282
  • Tallulah - 71282
  • Tallulah - 71284
  • Thomastown - 71282

morehouse

Morehouse Parish Affected Parishes
  • Bastrop - 71220
  • Bastrop - 71221
  • Beekman - 71220
  • Bonita - 71223
  • Collinston - 71229
  • Dewdrop - 71220
  • Jones - 71250
  • Log Cabin - 71220
  • Mer Rouge - 71261
  • Oak Ridge - 71264
  • Perryville - 71220
  • Shelton - 71220
  • Upland - 71220
  • Wardville - 71220

natchitoches

Natchitoches Parish Affected Parishes
  • Ashland - 71002
  • Campti- 71411
  • Clarence - 71414
  • Cloutierville - 71416
  • Flora - 71428
  • Goldonna - 71031
  • Gorum - 71434
  • Many - 71449
  • Marthaville - 71450
  • Melrose - 71452
  • Natchez - 71456
  • Natchitoches - 71457
  • Natchitoches - 71458
  • Natchitoches - 71497
  • Powhatan - 71066
  • Provencal - 71468
  • Robeline - 71469

ouachita

Ouachita Parish Affected Parishes
  • Bawcomville - 71292
  • Bosco - 71201
  • Brownsville - 71292
  • Cadeville - 71238
  • Calhoun - 71225
  • Carlton - 71225
  • Cheniere - 71291
  • Cheniere - 71292
  • Corey - 71201
  • Dean Chapel - 71291
  • Drew - 71291
  • Eros - 71238
  • Fairbanks - 71240
  • Fondale - 71201
  • Forest Park - 71291
  • Forksville - 71225
  • Highland Park - 71291
  • Indian Village - 71225
  • Kiroli Woods - 71291
  • Lakeshore - 71203
  • Lamkin - 71201
  • Lapine - 71292
  • Logtown - 71202
  • Luna - 71292
  • Monroe - 71201
  • Monroe - 71202
  • Monroe - 71203
  • Monroe - 71207
  • Monroe - 71209
  • Monroe - 71210
  • Monroe - 71211
  • Monroe - 71212
  • Monroe - 71213
  • Monroe - 71217
  • Northeast - 71201
  • UL Monroe - 71209
  • UL Monroe - 71212
  • Okaloosa - 71238
  • Olinkraft - 71292
  • Richwood - 71202
  • Siegle - 71292
  • Spencer - 71280
  • Splane Place - 71291
  • Sterlington - 71280
  • Swartz - 71281
  • Wall Lake - 71291
  • West Monroe - 71291
  • West Monroe - 71292
  • West Monroe - 71294

rapides

Rapides Parish Affected Parishes
  • Alexandria - 71301
  • Alexandria - 71302
  • Alexandria - 71303
  • Alexandria - 71306
  • Alexandria - 71307
  • Alexandria - 71309
  • Alexandria - 71315
  • Ball - 71405
  • Boyce - 71409
  • Cheneyville - 71325
  • Deville - 71328
  • Echo - 71330
  • Elmer - 71424
  • Flatwoods - 71427
  • Forest Hill - 71430
  • Gardner - 71431
  • Glenmora - 71433
  • Hineston - 71438
  • Lecompte - 71346
  • Lena - 71447
  • Libuse - 71348
  • Longleaf - 71448
  • Mora - 71455
  • Otis - 71466
  • Pineville - 71359
  • Pineville - 71360
  • Pineville - 71361
  • Ruby - 71365
  • Sieper - 71472
  • Tioga - 71477
  • Woodworth - 71485

redriver

Red River Parish Affected Parishes
  • Coushatta - 71019
  • Hall Summit - 71034

richland

Richland Parish Affected Parishes
  • Alto - 71269
  • Archibald - 71218
  • Bee Bayou - 71269
  • Crew Lake - 71269
  • Dehlco - 71269
  • Delhi - 71232
  • Dunn - 71232
  • Girard - 71269
  • Holly Ridge - 71269
  • Jonesburg - 71269
  • Mangham - 71259
  • New Light - 71259
  • Rayville - 71269
  • Start - 71279
  • Warden - 71232
  • Waverly - 71232

sabine

Sabine Parish Affected Parishes
  • Belmont - 71406
  • Converse - 71419
  • Fisher - 71426
  • Florien - 71429
  • Negreet - 71460
  • Noble - 71462
  • Pleasant Hill - 71065
  • Zwolle - 71486

tensas

Tensas Parish Affected Parishes
  • Azucena - 71375
  • Balmoral - 71357
  • Consuella - 71375
  • Cooter Point - 71375
  • Flowers Landing - 71357
  • Goldman - 71375
  • Helena - 71375
  • Highland - 71375
  • Lake Bruin - 71357
  • Locust Ridge - 71366
  • Mayflower - 71366
  • Montecello - 71375
  • Newellton - 71357
  • Newlight - 71357
  • Notnac - 71357
  • St. Joseph - 71366
  • Saranac - 71366
  • Somerset - 71357
  • Tensas Bluff - 71357
  • Waterproof - 71375
  • Westwood - 71357
  • Wilsona - 71366

union

Union Parish Affected Parishes
  • Bernice - 71222
  • Downsville - 71234
  • Eureka - 71234
  • Farmerville - 71241
  • Frost Town - 71234
  • Haile - 71260
  • Junction City - 71256
  • Lillie - 71256
  • Linville - 71260
  • Litroe - 71260
  • Lockhart - 71277
  • Marion - 71260
  • Mount Union - 71277
  • Oakland - 71260
  • Point - 71234
  • Rocky Branch - 71241
  • Shiloh - 71222
  • Spearsville - 71277
  • Weldon - 71222
  • Willhite - 71234

vernon

Vernon Parish Affected Parishes
  • Anacoco - 71403
  • Evans - 70639
  • Fort Polk - 71459
  • Hornbeck - 71439
  • Kurthwood - 71443
  • Leesville - 71446
  • Leesville - 71496
  • New Llano - 71461
  • Pitkin - 70656
  • Rosepine - 70659
  • Simpson - 71474
  • Slagle - 71475

webster

Webster Parish Affected Parishes
  • Cotton Valley - 71018
  • Cullen - 71021
  • Doyline - 71023
  • Dubberly - 71024
  • Heflin - 71039
  • Minden - 71058
  • Minden - 71055
  • Sarepta - 71071
  • Shongaloo - 71072
  • Sibley - 71073
  • Springhill - 71075

westcarroll

West Carroll Parish Affected Parishes
  • Chickasaw - 71263
  • Concord - 71263
  • Epps - 71237
  • Forest - 71242
  • Goodwill - 71263
  • Kilbourne - 71253
  • Oak Grove - 71263
  • Pioneer - 71266
  • Terry - 71263

winn

Winn Parish Affected Parishes
  • Atlanta - 71404
  • Calvin - 71410
  • Dodson - 71422
  • Joyce - 71440
  • Saint Maurice - 71471
  • Sikes - 71473
  • Winnfield -71483